The following are the Terms and Conditions of the agreement between the Guest(s) and the Biverah Hotel and Suites (hereafter called the Management) regarding the services provided to the guest, and which will be binding upon them.
1. RIGHT OF THE MANAGEMENT
It is agreed that the guest will conduct himself/herself in a respectable manner and not cause any disturbances within the hotel premises. The Management reserves to itself absolute right of admission to any person into the hotel premises.The Management has the right to change the room allotted to the guest at any time, without assigning any reason whatsoever and without any previous notice or to shift the guest to any suitable position. The Management claims absolute control of the entire hotel premises. The Management reserves the right to check the belongings of the guest(s) at the time of check -out.
2 . GUESTS' BELONGINGS
Guests are particularly requested to secure the bolts of the doors and windows of their rooms when going to bed and not to leave the key card in the keyhole if not in the room. For the convenience of the guests, private lockers are available at the front office. The Management will in no way, whatsoever, be responsible for any loss and/or damage to the guest's cash, belongings or any other property from either the hotel room locker or any other part of the hotel for any reason whatsoever including theft or pilferage.
3. RELATION BETWEEN THE MANAGEMENT AND GUESTS
The Management shall always be deemed to be in possession and control of the hotel premises and every part thereof.
4. ADMISSION AND STAFF
The guest should fill and sign the guest registration card at the reception and obtain a Key Card.
5. GUESTS' VISITORS
No visitors or servants of the guests are allowed in the room either during day or night. They may be entertained only in the lounge.
6. FOOD AND BEVERAGE
Ordinary food and liquor of any kind is not allowed to be brought in to the hotel. In case food or beverage are brought in and consumed, the hotel is entitled to make an extra charge.
7. SETTLEMENT OF BILLS
Bills must be settled on presentation by cash/card. Cheques are not acceptable.
8. MANAGEMENTS LIEN IN GUEST'S LUGGAGE AND BELONGINGS
In the case of default in payment of dues by a guest, the Management shall have a lien on the luggage and belongings and be entitled to detain the same or to sell or auction such property at any time without reference to the guest, and appropriate the net sale proceeds towards the amount due by the guest, without prejudice to the Management's rights to adopt such further recovery proceedings as may be required.
9. DEPARTURE: CHECK OUT TIME IS 12 HRS
The guest shall vacate the room allotted to him on expiry of period of occupation granted to the guest. Should the guest fail to vacate the room on expiry of the period, the Management has the right to remove the guest and his/her belongings from the room occupied.
Gambling of sorts which is not allowed as per Government rules is prohibited in the hotel premises and the Management will not be responsible for the consequences arising thereof.
11. HAZARDOUS GOODS
Bringing into and/or storing of raw or exposed cinema films or any other articles of combustible or hazardous nature and/or prohibited goods and/ or goods of objectionable nature, is prohibited. The guest shall be solely liable and responsible to the Management, its other guests, invitees, visitors, agents and servants for all loss, financial or other, and damage that may be caused by such articles or as a result of the guest's own negligence and non - observance of any or all instructions.
12. USE OF HOTEL FACILITIES
The guest shall use all facilities and service available at the hotel with care and caution and entirely, at their own risk. The guest agrees to abide by and follow all instructions placed by the Management at the various places in the hotel premises. The Management shall not be responsible for any injury to the guest or damage to the guest's goods that may be caused as the result of the facilities or services for any reason whatsoever.
Our hotels reserve the right of admission to ensure safety and comfort of guests. This may include cases such as local residents, unmarried and unrelated couples among others.